Privacy Policy

Last updated: 14/04/2026

DOLZERA LTD (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

1. Personal Information We Collect

When you visit our site, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via Shopify and third-party providers)
IP address and device information
Browsing activity on our website

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations and updates
Provide customer support
Improve our website and services
Send marketing emails (only if you opt in)

3. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

Contractual obligation – to fulfil your order
Legitimate interests – to improve our services
Consent – for email marketing

4. Sharing Your Information

We may share your data with trusted third parties, including:

Shopify (our e-commerce platform)
Payment providers (e.g. Stripe, PayPal)
Shipping and delivery partners
Email marketing platforms

We do not sell your personal data.

5. International Data Transfers

As we operate internationally, your data may be transferred outside the UK. We ensure appropriate safeguards are in place.

6. Cookies

We use cookies to:

Enable website functionality
Analyse traffic
Improve user experience

You can control cookies through your browser settings.

7. Data Retention

We retain your information only as long as necessary for:

Legal and tax obligations
Business operations

8. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Object to processing
Withdraw marketing consent at any time

To exercise your rights, contact us at:

info@dolzera.com

9. Contact

DOLZERA LTD

Email: info@dolzera.com